Not Your Ordinary C.P.A. Office Either
It is SO nice to have a real person answering the phones at Michael A Gordon, CPA’s office.  The phone calls are answered promptly, no 10-20 rings before you get a canned message with an option menu to wade through.  Whenever we call there is a pleasant and often times happy voice on the other end to answer our questions.  Probably many of our questions are the same ones asked 50 times that day and she still is genuinely interested in helping us and getting our questions directed to the right person.
Prompt responses to our questions.  Even if the person doesn’t have the answer off the top of her/his head they will call and say they will do some research and will get back to us when they have the answer.  When they do answer the question we feel very confident the answer is correct and the advice is the best for our particular situation.
Everyone you meet in the office seems happy to be working there.  There is no “not my job” attitudes or negativity or hostility in the air. ( We love Tammie’s laugh)
Lots of communication.  Never ever have we had so much mail, reminders and enticements to stay informed about our tax and business situation.  Mike makes every effort to keep us up to speed on the ever changing laws and regulations.
Customer appreciation parties and gifts.  These make all of us feel like we are an important part of this business and the food (Thanks to Rhoda) is amazing.  My husband also really appreciated the candy ALWAYS available at the front desk.